Question 1

How much space does the photo booth require?

Accepted Answer

Our photo booth needs approximately 10’ x 10’ of space with at least 8’ ceiling clearance for optimal setup. We can work with slightly smaller spaces if needed—just let us know your venue constraints when booking.

Question 2

How far in advance should I book my event?

Accepted Answer

We recommend booking at least 2–3 months in advance for weekend events, especially during peak season (May–October). For weekday events, 4–6 weeks’ notice is usually sufficient, but earlier bookings ensure availability.

Question 3

What is your service area?

Accepted Answer

We provide complimentary travel within a 15-mile radius of Sacramento. For locations beyond this range, we charge a travel fee calculated per mile. Please contact us for a custom quote for your specific venue.

Question 4

What happens if the equipment fails during my event?

Accepted Answer

We bring backup equipment to every event, and our professional attendant is trained to quickly troubleshoot any issues. In the rare case of equipment failure beyond our control, we offer a prorated refund for any downtime.

Question 5

Do you provide props?

Accepted Answer

Yes! All our packages include a premium collection of high-quality props. Our props are regularly updated and sanitized between events.

Question 6

Can we extend the photo booth time during the event?

Accepted Answer

Yes! If you’re having too much fun to stop, you can extend the booth time for $100 per additional hour, subject to our availability. Please let your booth attendant know at least 30 minutes before the scheduled end time.

Question 7

How does your payment structure work?

Accepted Answer

We require a $300 non-refundable deposit to secure your date. The remaining balance is due the day before your event. We accept various payment methods including credit cards, PayPal, and electronic transfers.

Question 8

Can guests get digital copies of their photos?

Accepted Answer

Absolutely. Guests can receive digital copies instantly through text message, email, or by scanning a QR code. Additionally, we provide a complete online gallery of all images to the host within 7 days of the event.

Question 9

Is an attendant included with the photo booth?

Accepted Answer

Yes, all our packages include a professional, friendly attendant who will set up the booth, assist your guests, and ensure everything runs smoothly throughout your event.

Question 10

What happens if we need to cancel or reschedule?

Accepted Answer

The $300 booking deposit is non-refundable. For cancellations more than 30 days before your event, no additional fees apply. For cancellations within 30 days, the full payment is due. Rescheduling is subject to our availability.

Question 11

What’s the difference between a photo booth and just having a photographer?

Accepted Answer

While photographers capture candid moments throughout your event, photo booths provide an interactive experience where guests can let loose and create fun, often silly memories at their own pace. Photo booths also provide instant prints and digital sharing options, giving guests immediate keepsakes.

Question 12

Do you need any special electrical requirements?

Accepted Answer

Our booth requires access to a standard 110V electrical outlet within 15 feet of the setup location. We bring our own extension cords and power strips.

Question 13

Are your photo booths wheelchair accessible?

Accepted Answer

Yes, our booths are designed to accommodate all guests, including those using wheelchairs or with other mobility considerations.

Question 14

Can we customize the photo template design?

Accepted Answer

Absolutely! We work with you to create a custom template that matches your event theme, colors, and can include names, dates, or logos.

Question 15

What kind of backdrops do you offer?

Accepted Answer

We offer a variety of backdrop options ranging from elegant solid colors to textured designs and seasonal themes. Custom backdrops are available for an additional fee.

Frequently asked questions